Charnock Hospital, provides critical care services round the clock with a team of highly qualified, skilled and experienced intensivists and nurses. The plan of care for the patient is prepared in consensus with the admitting specialist, the patient and the family. Periodic multi-disciplinary briefings on patient’s condition are provided to his / her family. Intensive Care Team practices evidence based medicine and follows international protocols and quality indicators like ‘FASTHUG’ to enable good outcomes and decreased hospital stay. The ICU outcomes are monitored with tools like ‘APACHE’ scoring and SMR (Standardised Mortality Ratios) that help the department benchmark outcomes against internationally reputed ICUs. Infection control protocols to prevent healthcare associated infections (HCAI) like ventilator associated pneumonia (VAP), catheter related blood stream infection (CRBSI) and catheter associated urinary tract infection (CAUTI) are followed rigorously.