The paid amount may be transferred for the next date of appointment, if the consultant fails to attend the scheduled call at any time.
Duplicate Transaction Clause — If a patient/party pays twice for one payment, then the duplicate transaction amount will be refunded within 15 to 20 bank working days via the same source.
Convenience Fee & Taxes charged would not be refunded/reversed for any refund or reversal of any transaction.
Need help with a payment issue?
Our billing team can assist with refund or transaction queries.